Product Featuresa powerful, feature rich case management solution
A full fledged case management system enabling stakeholders to report cases of any type through a series of intake channels
A smart interactive chatbot acting as an additional intake channel maximizing data collection from reporters bases on their input.
Case Tracking & Messaging
Users can view the status of their cases or chat with the investigator anywhere at the ease of their fingertips.
Stakeholders can upload screenshots and/or voice recordings, or any other type of evidence directly on to the form to support their case.
An interactive bot assisting investigators with handling cases using the industry best practices & tips.
Automate case routing, prioritization, and assign tasks between investigators for thorough investigations.
Alerts & Notifications
Receive alerts and notifications regarding high priority cases and/or pending unresolved issues.
An option to extract customized analytics reports for e-mail or presentation purposes.
Analytics & Dashboards
Reveal critical insights and identify key areas of improvement using interactive dashboards and KPIs tailored specifically to your business needs.